Europa is the European Union’s web portal, designed to be as user-friendly as possible in line with the EU institutions' commitment to openness. It is a crucial tool for informing citizens about EU policies, legislation, their rights, employment opportunities and many other things that affect their daily lives. Citizens often contact Europe Direct Information Centres with questions, requests and sometimes complaints. Here you will find quick links to relevant information available on Europa.
- EU institutions
- EU policy
- Informing citizens
- Engaging citizens
- Encouraging business
- Engaging the media
You will also find links to other European institutions and bodies:
- Court of Justice: upholds the rule of European law;
- Court of Auditors: checks the financing of EU activities;
- European Economic and Social Committee: represents civil society, employers and employees;
- Committee of the Regions: represents regional and local authorities;
- European Central Bank: responsible for European monetary policy;
- European Investment Bank: finances EU investment projects and helping small businesses;
- European Investment Fund: provides venture capital for small firms;
- European Ombudsman: investigates complaints about maladministration by EU institutions and bodies;
- European Data Protection Supervisor: safeguards the privacy of people’s personal data;
- Publications Office: publishes the EU institutions’ publications;
- Agencies and other EU bodies: links to the EU’s decentralised bodies;
- EU Presidency website.
Other related links on European governance
- Basic information on the EU;
- History of the EU;
- Facts and figures about the EU institutions;
- List of members of the current Barroso Commission, with links to homepages;
- Links to all 27 Member States;
- Money and the EU: information about the EU budget and how money is spent;
- EU budget: myths and facts;
- The euro: information and links concerning the single currency.
Working for the EU
There is plenty of information for citizens interested in working for the EU institutions:
- European Personnel Selection Office (EPSO) website;
- Selection procedure: information on applying for a job at the EU;
- List of temping agencies: for temporary positions at the institutions;
- Europass: helping citizens to demonstrate skills and qualifications to prospective employers;
- Information on working as a translator;
- EURES: the European job mobility website;
- Contact Commission staff.
From the policies and activities of the EU page, you can find:
- Agriculture, fisheries and foods
- Climate action
- Cross-cutting policies
- Culture, education and youth
- Economy, finance and tax
- Employment and social rights
- Energy and natural resources
- Environment, consumers and health
- External relations and foreign affairs
- Justice and citizens' rights
- Regions and local development
- Science and technology
- Transport and travel.
Other useful policy links
- Europe 2020: Europe’s growth strategy;
- Full list of every Directorate General and Commission service;
- Summaries of EU legislation: citizens can comment on these;
- EU online consultations.
Access to EU law is available through the EUR-lex portal:
EU citizens can find out about their rights from the DG Justice’s Citizenship portal. Here you will find information on:
- Fundamental rights
- Movement and residence
- Electoral rights
- Complaints and petitions
- Consular protection
- Tackling discrimination
- Contract law
- Gender equality
- Civil justice.
The Your Europe portal provides clear, concise and easily navigable information on a number of major issues that directly affect citizens:
Citizens frequently ask EDICs questions about looking for work abroad, youth mobility and air passenger rights.
Europa has links to:
- European Job Mobility Portal (EURES)
- Quick links for job seekers
- Creating your European CV
- Transferring unemployment benefits
- If you don't find work
- Right to benefits
- Access to jobs in the public sector
- Qualifications for employment
- Work permits
- Cross-border commuting
- Postings abroad
- Enlargement – transitional provisions: information on the free movement of workers from new EU countries.
Europa has links to:
- Studying abroad – access & fees
- Financial help when studying abroad
- Recognition of academic qualifications
- Student exchanges
- Erasmus for high education
- Healthcare when studying abroad
- European Voluntary Service (EVS)
- Information on volunteering in the EU and elsewhere
- Leonardo da Vinci programme
- Grundtvig for adult education programme
- Youth on the Move
- PLOTEUS (Portal on Learning Opportunities throughout the European Space): helping students and teachers to find information on studying in Europe
- Quick links for schools and universities.
Travel and passenger rights
Europa has links to:
- Your passenger rights at hand: a portal packed with practical information and advice;
- Air passenger rights: what to do if you are denied boarding, delayed or your flight is cancelled;
- Rail passenger rights: detailing your basic rights on rail transport services;
- Maritime and inland waterway transport passenger rights;
- Coach and bus transport passenger rights;
- Luggage: what your rights are and what you can do if your luggage is lost, delayed or mishandled;
- Help for disabled travellers and passengers;
- Mobile apps to help passengers stranded at airports or missing luggage.
Europa not only aims to inform, but it also sets out to engage and to be as interactive as possible. Citizens can:
- Take part in an online debate on the future of Europe
- Participate in consultations
- Comment on blogs
- Find out how to make their voice heard in Europe
- EU blogs
- Enter prizes & competitions
- Access the EU on Facebook
- Access the EU on Twitter
- Access the EU on YouTube.
European Year of Citizens 2013
A European Year of Citizens 2013 website has been launched; here you will find:
- Events information
- Latest news
- Information on partners the Commission is working with
- Information on funding opportunities for European Year activities
- A press and campaign toolbox
- A resources library.
European Citizens' Initiative
The European Citizens' Initiative enables 1 million EU citizens to participate directly in the development of Union policies by calling on the European Commission to make a legislative proposal. Here you will find:
- Basic facts
- The procedure step by step
- How to sign up to an initiative
- Points of contact
- Open initiatives
- Closed initiatives
- Obsolete initiatives.
Other useful links
- Surveys and studies: addressing major topics concerning European citizenship;
- Kids’ Corner: a newly launched portal targeted at children;
- Teachers’ Corner: recently revamped, full of useful teaching tools;
- The Europa Diary: packed with interesting facts about life in the EU and information on the rights of EU citizens;
- EU Bookshop;
- Eurodesk: listing application deadlines for European programmes.
The Your Europe portal also has a dedicated section designed to help European business flourish. Topics covered include:
- Starting up: here you will find links to legislation relevant to start-ups, along with points of contact for information and help;
- Managing: information on accounts, taxes, recruiting and supervising staff;
- Expanding: tips about forming partnerships and opening branches across the EU and beyond;
- EU market: European rules on goods, services and competition;
- Research & Innovation: information on EU investment in research and intellectual property;
- Finance and support: find out how to access finance and business support;
- Exit strategy: all you need to know about selling on, winding up and bankruptcy.
Enterprise Europe Network
The Enterprise Europe Network helps small companies make the most of the Single Market. Here you will find:
- General information about the Network
- Contact points from across Europe
- Supporting organisations
- Calls for tender.
You will also find information about how the network can help companies:
- Going international
- Technology transfer
- Access to finance
- Research funding
- Advice on EU law and standards
- Intellectual property and patents
- Speak up on EU law.
Tenders, funding and grants
- TED (Tenders Electronic Daily): focuses on public procurement. It is updated five times a week with around 1 500 public procurement notices from the EU, the European Economic Area and beyond;
- SIMAP portal: provides access to information about public procurement in Europe;
- A list of all calls for tender, across all policy areas;
- Information on funding and grants;
- Practical guide to EU funding opportunities for research and innovation;
- Access to a list of beneficiaries of EU funding.
Solvit is also there to resolve any problems in the Internal Market.
Latest news and media resources can be found in the Commission newsroom.
Here you will find:
- Highlights: from here you can navigate the latest stories by topic and month;
- Press releases: latest releases and statements from the Commission;
- What’s New in Europe: a selection of updates on EU institution websites;
- Calendar of events: all forthcoming events today, this week, this month and this year;
- Audiovisual resources: all the latest videos, photos and audio files are here;
- Press contacts: Details of press contacts for all EU institutions and bodies;
- Information on press facilities: all you need to know about accreditation, broadcasting facilities and mailing lists.
The Commission also has a dedicated YouTube channel called EUTube.
A comprehensive list of newsletter services provided by the Commission and other EU institutions can be found here.
Of course, you can also contact Europe Direct with any general questions about the EU.